Pavle Skocir, a Technical Account Manager at Axiros, a software company specializing in carrier-grade solutions for device and customer experience management, Zagreb, Croatia, will give an invited talk on “Connectivity and Beyond – Device Management Domain” within the CTI conference at this year's MIPRO convention. 
 

Device Management and Provisioning are essential processes that ensure Customer Premises Equipment (CPEs)—such as routers, set-top boxes (STBs), and IoT devices—are properly configured, updated, secured, and maintained.

This presentation explores the evolution of device management and provisioning solutions in the telecommunications market. Early solutions provided only basic configuration capabilities and merely ensured that devices were connected. Later versions introduced advanced features such as massive firmware upgrades and enhanced security settings.

With the adoption of standardized protocols, operators gained the ability to monitor a wider range of key performance indicators (KPIs) across large device fleets. These insights became crucial not only for device operation but also for maintaining Quality of Experience (QoE) for end users. 

Today, the focus is on leveraging AI-driven applications to predict events, identify root causes of issues, and proactively enhance QoE. This presentation will highlight the most significant advancements and ongoing developments in this field.